Best Western Ars Hotel

Amazing staff , extra twin bed

I have only good things to say about this facility! Staid at this hotel for two days during the new year's celebrations in Rome, I was very pleased with the service and facility, so much so that it felt wrong not to write a review. Arrived at the hotel the day of the 30th and was able to park my car really close to the entrance, the hotel offers inside parking but is based on availability and I didn't take advantage of this feature... Fortunately it seemed like they are located in a quiet residential area of the city, and although difficult, some parking was available pretty much always. I ended up using the public transport most of the time but it was nice knowing the car was right there if needed. Check-in was pretty straight forward, the clerk was nice, efficient and very prepared. She provided information on the facility itself and also on how to move around Rome during our stay. Moving around a city is always difficult, the tips she gave us for the public transport were very much appreciated. The room was cozy and clean with all the standard features, the staff had also left a bottle of "spumante" in the room as a thank you for choosing them for our new year's stay. The bathroom was also very clean and nice, not too spacious but just fine for 2 people and everything was in its place... Breakfast was really nice, all the classics were present: scrambled eggs, bacon, sausage, cereal, yogurts, cold cuts, cheese, jams etc. It was also nice to see items only seen in higher end hotels like: hard boiled eggs, different types of "cornetti" (croissants), cakes and more. Breakfast staff was excellent! The place is clearly very nice and very well kept, but for my experience the best feature of the structure was the staff! A very efficient and well assembled team that went above and beyond to provide a great service. I have worked in a "Best Western" in the past and that's why I continue choosing this chain.

Spacious room, all common area well kept. Staff very helpful and friendly.

Very clean, large and comfortable room. The staff were courteous and helpful. I had been to a chain hotel before and will definitely return

We were very impressed with the friendliness and welcome given by the Reception Staff. Antonia and Antonella were exceptionally helpful. We were also pleased to have safe parking for the car. The location is good and we found a little tratorria , “Il Locale” very nearby with excellent wine cellar and good food.